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Cancellation and Modification

1. Timeframe for cancellation or modification:

  • Customers can cancel or modify orders within 10 hours from the time of purchase.

2. Process for cancellation or modification:

  • To cancel or modify an order, please send an email to the address provided on our website.

  • Please provide the necessary order information so we can confirm and process your request accurately and promptly.

3. Fee policy:

  • There are no fees for canceling or modifying orders within 10 hours from the time of purchase.

4. Customer support:

  • If you have any questions or need further assistance, please send an email to the address provided on our website. Our team will be happy to assist you.

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Vietnam Office : 17, Alley 66, Lane 250 Kim Giang, Thanh Xuan, Hanoi, Vietnam

Fulfillment & Logistics : 2248 US-9, Howell Township, NJ 07731, United States

Email : contact@vinypod.com

Support 24/7

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